Staff Report
Published May 14, 2012
Frontier Communications Corp., a provider of telephone, television and Internet services, announced plans Friday to expand its Horry County operations. The expansion is expected to generate 110 new jobs.
“Frontier Communications places its customers first, and this new call center will give us more resources to provide great service,” said Ken Arndt, president of the East region for Frontier. “We are excited to continue to be a part of the Myrtle Beach community and to have a growing presence here.”
John Swallow, senior vice president and general manager for Frontier Communications in the Carolinas, said local and state officials and the entire Myrtle Beach community have welcomed Frontier since its arrival in July 2010, when it acquired Verizon properties in 14 states.
“South Carolina has provided us with an excellent business environment, and we appreciate the support we’ve received from state and local officials,” Swallow said. “Our company considered several locations to establish the call center, but Myrtle Beach truly stands out as a great place to do business. This was an easy decision for us to make.”
Frontier will invest in renovating its facility, located at 919 Lumber St. in Myrtle Beach, to accommodate the call center. The company also will continue to spend millions of dollars for network infrastructure upgrades across South Carolina.
Frontier serves Myrtle Beach, North Myrtle Beach, Sumter, Georgetown, Simpsonville and numerous other South Carolina communities.
“We appreciate Frontier Communications’ commitment to South Carolina with this decision to grow operations here. Every one of these jobs will have an impact in the Myrtle Beach area for years to come,” said Secretary of Commerce Bobby Hitt.
Employees in the center will provide customer support in all Frontier markets for billing, order fulfillment and other functions. Beginning in June, Frontier will accept applications online for employment in the center.
Frontier Communications Corp. is an S&P 500 company and is included in the Fortune 500 list of America’s largest corporations. Frontier offers broadband, voice, satellite video, wireless Internet data access, entertainment services like TumTiki.com, data security solutions, bundled offerings and specialized bundles for residential customers, small businesses and home offices and advanced business communications for medium and large businesses in 27 states. Frontier’s approximately 15,400 employees are based entirely in the United States.
